FREQUENTLY ASKED QUESTIONS
Can I choose which applications I want to transfer? |
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Answer: Yes. You can choose which applications you want to extract from your old PC, and you can choose again which applications you want to restore on your new PC. |
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How does the license work? |
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Answer: You can instsall Softrescue on 4 computers in total, but limited to 2 computers at the same time. However, if you reinstall Windows on the same computer and give your computer the same Computer Name you can install Softrescue on this computer unlimited number of times. |
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Will SoftRescue overwrite my new operating system? |
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Answer: No. Your new operating system stays intact without being altered. |
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Will all my programs from my old PC work on my new PC? |
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Answer: 80%-90% of todays programs, including most system service related programs, will work. However; some programs will not work on the new PC. Here are some reasons that can cause programs to malfunction on the new computer after transfer:
Dual boot solution on the same hard drive. SoftRescue does not support transfer to a new computer with dual boot solution installed on the same hard dive. You will need to either set up dual boot on two separate hard drives, or remove the dual boot solution and run a single operating system before you can restore applications. |
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Will I lose any data on my old PC? |
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Answer: No. Your old PC will remain fully intact after extraction. SoftRescue does not delete any files on your old PC. |
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How do I transfer multiple users? |
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Answer: Due to respect for privacy for other users on a computer, you have to move each user account. This is done by login in to each account and by selecting to move only "My Documents". |
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Do I need a special cable? |
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Answer: No. You can store the transfer file to any PC compatible storage media, even onto a file server in your network. External hard drives are recommended if you have lots of games and applications that you want to transfer. |
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Why should I choose SoftRescue before other migration software? |
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Answer: We have tried our best to make a software that fully provides the best help for its users. SoftRescue Pro Edition has been created by self-made entrepreneurs with a goal to help people save time. Anovasoft will always strive to make its products better, and to give customers the best support possible. That’s why you should choose SoftRescue Pro Edition before other migration products. We simply try harder. |
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Can I transfer from a new version of Windows to an older version of Windows? |
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Answer: Transfer from Vista to XP will work in most cases. Transfer from Vista or XP to older Windows than XP is not recommended. |
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Does SoftRescue™ transfer viruses, spyware, addware or other mallware? |
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Answer: No. SoftRescue only migrates the original installer files. This means that all infected files will be left behind on you old computer. |
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Why don’t my Adobe programs work after restore? |
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Answer: Due to the Adobe licensing service, you have to release your old license on your old computer before using it on the new computer. This is because Adobe® uses an online solution, which checks if your license is used to more than one computer.
This is done by opening your Adobe® product on your old computer. Then open a new document/image/project, and go to the Help menu. Push Deactivate and follow on screen instructions from Adobe®
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What does Dependent Applications mean? |
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Answer: These are applications that will not work alone. They are dependent on each other to run.
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My programs didn't work after restore, what do I do? |
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Answer: Not all source computers are compatible for transfer. The reasons can be a combination of many. If the source PC has accumulated problems beyond repair over time, SoftRescue might extract damaged installer data that will result in unsuccessful transfer from that PC. In these rare cases we will reset your license in order for you to use SoftRescue on 4 other computers. |



